The AI Customer Engagement Platform for WhatsApp Business
Replace five fragmented tools with one platform — AI inbox, campaigns, workflow automation, and analytics built on Meta's official WhatsApp Business API.
1K+
Businesses Powered
99.9%
Uptime SLA
2B+
Messages Delivered
99.9%
Workflow Success Rate
Everything you need to win on WhatsApp
One platform for support, sales, and marketing teams — purpose-built for WhatsApp.
Every conversation, one inbox no more switching tabs
See SLA timers, assignment, and tags in one place. AI handles the routine questions, your team steps in exactly when it matters, with full context on every thread.
- Real-time SLA breach alerts when a customer is waiting too long
- Auto-assigns to whichever agent has the fewest open conversations
- Tags, notes, and full conversation history on every contact
Context aware AI that knows when to ask for help
Engage's AI Response node grounds every reply in your own knowledge base, real semantic search, not keyword matching — and reports its own confidence so low-confidence answers escalate to a human automatically.
- Vector search over your uploaded FAQs and policies (Atlas Vector Search)
- Self-reported confidence score routes uncertain replies to your team
- Configurable per workflow, system prompt, model, and tone, your call
Visual automation that actually branches on real logic
Build flows with a real node based engine triggers, conditions, AI responses, and human handoff , not a linear drip sequence pretending to be a workflow builder.
- 17 node types: AI response, keyword routing, conditions, delays, and more
- Resumes from the exact node that failed on retry , never re sends a message
- Test any AI node with a real generation before you publish
A real automation, end to end
This is an actual workflow running in Engage: an incoming message triggers AI Response, which checks its own confidence before deciding whether to reply directly or hand off to an agent.
Real answers, grounded in your docs
This is a real exchange , the AI searched an uploaded shipping policy document and replied with its actual figures, not a guess. No markdown artifacts, no robotic tone , written the way a real support agent would text on WhatsApp.
- Grounded in your Knowledge Base via real vector search
- Self reports confidence , low confidence replies escalate automatically
- Replies formatted for WhatsApp, not raw Markdown
Know exactly what your automation costs and earns
Every AI generation is tracked: tokens used, fallback rate, and an estimated cost per run. Per-node drop-off shows exactly where a workflow stops working, not just whether it did.
Simple, transparent pricing
No hidden fees. Start free for 14 days, no credit card required.
Loved by businesses across India
From boutiques in Delhi to clinics in Ahmedabad — see how teams use Engage to grow on WhatsApp.
“We were managing 200+ customer chats manually every day. After switching to Engage, our response time dropped from 4 hours to under 3 minutes. The AI handles size & delivery queries on its own — my team just steps in for escalations.”
Priya Sharma
Founder, Trendsetta Boutique · Delhi
“Our batch admission season used to be chaos — hundreds of enquiries and zero follow-up system. Engage's automated workflows now nurture every lead, send demo class reminders, and confirm fee payments without a single manual message.”
Rahul Mehta
Director, Pinnacle IAS Academy · Mumbai
“Appointment reminders and lab report notifications are fully automated now. No-show rate fell by 40% in the first month. Patients love getting updates directly on WhatsApp — no app to download, no login.”
Anjali Patel
Practice Manager, Sanjivani Clinic · Ahmedabad
“Site visit scheduling used to eat up half our day. Now the chatbot qualifies the lead, books the slot, and sends the property brochure — all automatically. Our agents focus only on hot prospects.”
Vikram Reddy
CEO, GreenAcres Realty · Hyderabad
“We run 4 outlets and needed one inbox for all of them. Engage gives each outlet its own workspace, and I can see everything from the top. Campaign broadcasts for weekend specials now take 5 minutes instead of half a day.”
Neha Singh
Co-founder, Spice Route Restaurants · Bengaluru
“The abandoned cart recovery flow alone paid for our subscription 10× over in the first quarter. Customers get a WhatsApp nudge, click the link, and checkout — no email, no push notification. It just converts.”
Kiran Joshi
Head of Growth, Vyapari.in · Pune
Trust, authority & compliance
Enterprise-grade infrastructure backed by Government of India recognition and industry-standard security practices.
Deep-Tech Infrastructure Provider
Registered under Infynax Labs Private Limited via the Startup India Initiative, Ministry of Commerce and Industry, Government of India.
Compliance Matrix
Security Focused
Defence-in-depth architecture
Privacy First
Data minimisation by design
Enterprise Ready
Role-based access & audit logs
AES-256 Encryption
Data at rest & in transit
WhatsApp Policy
Meta Business API certified
99.9% Uptime SLA
Enterprise reliability tier
Frequently asked questions
Everything you need to know before getting started.
Ready to grow with WhatsApp?
Join 1,000+ businesses already using Engage to drive conversations and revenue.
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