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Compliance

User Data Deletion Request

GDPR Article 17 · CCPA §1798.105 · PDPA

Data Deleted

  • All personal data associated with your account (name, email, billing details)
  • Contact lists and audience segments
  • Campaign history and message delivery logs
  • WhatsApp message templates and media assets
  • Workflow automations and trigger configurations
  • Analytics data and performance reports
  • API keys and webhook configurations

Legally Retained

  • Transaction records required by financial regulation (retained 7 years)
  • Anonymised, aggregated platform metrics with no personally identifiable information
  • Legal communications if a dispute is active at the time of deletion

Requests are processed within 30 days per GDPR Article 17. You will receive email confirmation. For urgent requests, contact privacy@infynaxlabs.com.